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Frequently Asked Questions

Payment



We accept all major credit cards.

Returns
Our refund policy is 30 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at nyoung@skyhopglobal.com and send your item to: SkyHop Global 1170 Lee Wagener Boulevard, Suite 203,         Ft. Lauderdale, FL 33315  954-573-2727.

Shipping
Our products are shipped within 4-7 Days using the following carriers: USPS   . To return your product, you should mail your product to:SkyHop Global 1170 Lee Wagener BLVD Ste 203 Ft. Lauderdale, FL 33315. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Are You Hiring?

Yes! We're hiring fantastic drivers to work in all of our locations! Feel free to send your resume—you never know what will pop up! Email HR@skyhopglobal.com

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